He is wrong, of course.

But that does not mean he is not also right in his own way.

As Dr. Lehrl had explained it, entropy was a measure of a certain type of information that there was no point in knowing. Lehrl’s axiom was that the definitive test of the efficiency of any organization structure was information and the filtering and dissemination of information. Real entropy had zippo to do with temperature.

David Foster Wallace, The Pale King